CRM
Affordable, adaptable and easy to use our CRM partners’ solutions are designed with the needs of mid-market companies at its core.
With more than 10 years of experience in extending CRM functionalities beyond customer information management, we deliver practical and optimal solutions that will transform the way you do business to better meet the changing market and needs of your customers. Through modeling and automation, our team of CRM developers and consultants
We provide the following CRM solutions based on the customer needs :
introduces relevant, customised business logic and workflows into CRM to optimise its full potential for your business
ERP
Sage 300 (formerly known as ACCPAC) is a comprehensive business management solution designed to keep your total costs of ownership low by supporting multiple technologies, databases, and operating systems. Turn your business dreams into reality with real-time visibility, collaboration, agility and innovation you need to succeed.
- Strong financial management capabilities
- Flexible deployment
- Optimized management of multiple local, regional and international operations
- Advanced customizations and personalization capabilities
ERP/CRM Customisation & Integration
While off-the-shelf products are readily designed to cater to most businesses, certain companies may find the need for specialized features to unique business processes and workflows. Zimozi Solutions helps businesses with the programming and customization of their business applications in order to maximize utility.
To optimize workflow processes and enhance efficiencies, we assist customers with the integration of third-party tools with their ERP/CRM business application solution. These include Business Intelligence tools.
Business Intelligence(BI)
Analyse and visualize CRM, ERP and other raw data to draw conclusions and uncover hidden patterns, correlations and other business insights for smart business decisions.
Talk to us if you are looking to:
Maintenance
Upon successful implementation, we will continue to support your CRM/ERP system and IT infrastructure needs through our maintenance programmes.
Our CRM Care / ACCPAC Care is a single maintenance programme which offers:
We believe this support services model best fits the needs of companies lacking internal IT support. Our maintenance programmes relieves such companies of the pain in managing multiple IT vendors
Optimization
Many a time, an organization may not have a fully integrated or highly customized ERP system. For fear of high customization charges, one will stick with the basic functionalities found on the EPR system and operates as per old school way – which leads to more man hours spent and low productivity.
Zimozi Solutions help clients capitalize their ERP investment by streamlining work processes, automating mundane processes and introducing management reporting tools to increase business agility.
We believe the true returns of ERP investment is to be able “to do more with less”
Training
We offers regular classroom trainings and workshops across multiple focus areas and skill levels. Our fully equipped computer labs provide an optimal learning environment and support hands-on virtual training for in-depth, sustained and professional learning and growth. The course curriculum is developed and taught entirely by certified practitioners and can be customised to meet your unique business requirements.
Technology Consulting
We pride ourselves on being able to explain complicated IT concepts and technical jargons, in simple terms, to decision-makers who are not IT-savvy. We listen to IT pains and understand objectives before proposing suitable solutions that enable our clients to make sound IT decisions. Clients see us as a “bridge” between non-IT-savvy decision makers and IT technical geeks.
What we do?
Virtualization
Virtualisation allows multiple virtual servers to consolidate and run on a single physical machine, with each virtual server sharing the resources of that one physical machine across multiple environments. Different virtual machines can run different operating systems and multiple applications on the same physical machine.
What we do
Storage & Backup
With the growth of information kept by businesses and the need to access this information faster, companies are exploring alternative storage technologies to overcome traditional storage challenges. Key considerations in evaluating suitable storage solutions include ease of future maintenance, performance scalability and reliability, 24/7 round-the-clock availability and complete business flexibility and efficiency.
What we do
Disaster Recovery
In the event of inevitable disaster, be it natural or human-induced, an organisation might face system downtime, revenue/data losses, software/hardware damages even if it happens for just a few seconds. Disaster Recovery (DR) is a subset of Business Continuity Planning (BCP) which includes planning for non-IT related aspects – key personnel, facilities, crisis communication and reputation protection. A good DR plan should be well practiced, adaptable and routinely updated with all DRs contingencies included by the organisation and roles well disseminated among the key players.
What we do